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Account Coordinator

The Account Coordinator / Assistant Account Executive is an entry-level position that provides support to the account team in fulfilling both client and agency needs. This team member will likely work on a variety of accounts and work with different Account Executives, Account Supervisors, and Senior Management regarding project management tasks and issues. The Assistant Account Executive position is a level of increasing responsibility and participation on client accounts and agency needs based on performance.

 

QUALIFICATIONS

  • Comfortable working in a fast-paced, demanding and entrepreneurial environment.
  • Desire for client services work on integrated marketing communications planning and execution.
  • Strong interpersonal skills.
  • Passion for learning.
  • Effective time management skills - ability to prioritize a multi-task workload and meet deadlines.
  • Attention to detail.
  • Strong organizational abilities.
  • Understanding of basic project management processes
  • Excellent written and verbal communication skills.
  • Internship with an advertising or marketing firm, or similar function.
  • Proficiency with Microsoft Office.

Responsibilities

Client/Account Needs

  • Work with workflow to create and maintain project plans and timelines
  • Participate in internal account team meetings, kick-off meetings, and agency status meetings.
  • Monitor project progress (including timelines and status) and advise team members of developments
  • Respond to client or agency needs in a timely and efficient manner.
  • Initiate a variety of activities including agency orders, estimates, schedules/action plans, and other work as needed.
  • Review all materials (outputs) prior to routing externally (clients or final releases) for accuracy and quality according to direction provided in the Creative Brief and revisions documentation
  • Prepare and document conference reports, internal meeting notes, project documentation, competitive activities, status reports and other work as needed.
  • Maintain weekly status reports, internal and client-facing
  • Monitor job progress reports to assure compliance with schedules and estimated hours.
  • Coordinate various project elements; prioritize and manage high volume of detail work.
  • Participate in brainstorming and account planning sessions.

 

Digital

  • Effectively utilize project management tools
  • Facilitate collaborative execution of digital projects including design, UX, development, and testing
  • Work with Workflow to manage digital project plans and timelines
  • Adhere to agency digital processes and procedures, suggesting improvements where recognized

 

Agency Needs

  • Understand and adhere to agency processes and policies.
  • Be a self-starter, take initiative and take ownership of your projects.
  • Assist team with logistics as needed.
  • Participate in ad hoc requests.
  • Demonstrate a team-player attitude by being flexible and responsible.
  • Participate in agency initiatives and social media, as requested
  • Provide clear direction to all teams to effectively manage project outcomes 

Writing

  • Observe, learn and execute internal agency workflow documents.
  • Observe and learn how to execute client-facing documents, including scopes of work, presentations and conference reports.
  • Have experience in editing various types of written materials.
  • Excellent proof-reading skills. 

Research

  • Assist with research for new business opportunities and client presentations.
  • Monitor industry and competitive trends. 

Finance/Billing

  • Monitor project budget burn rate and advise team members of variances.
  • Assist with client billing.
  • Weekly reporting: project tracking includes status, hours, burn rate and timeline against budget
  • Prepare monthly job progress reports for billing.

Education and Experience

  • Bachelor's degree in business, advertising, marketing, communications, public relations, journalism, or a related field.
  • Internship in an advertising agency, marketing firm, marketing department preferable.
  • Technical skills including: Word, Excel, PowerPoint, Outlook

Additional Preferred Skills

  • MAC Environment
  • Project Management tools (Central Desktop, Project, Basecamp, etc.)
  • Reporting and Google Analytics

Professional Development

  • Identify and pursue professional development goals.
  • Develop professional skills through participation in specialized work, such as media assistance.
  • Aspire to the next level within the organization: Account Executive.
  • Assistant Account Executive will have increasing roles of responsibilities including meeting preparation, participation in client contact and participation in client meetings.

Career Path (based on experience and performance)

  • Account Coordinator/Assistant Account Executive position leads to Account Executive position.

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